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Microsoft CRM (Customer Relationship Management)

Microsoft Customer Relationship Management (CRM), the company’s first business software application built on .Net, will be available as an on-premise product or as a hosted application. In addition, it will be available as a stand-alone product or as part of an integrated package with the Dynamics, Solomon or eEnterprise enterprise resource planning systems from Microsoft Great Plains Business Solutions.

Microsoft CRM product complements its other CRM offerings for small and medium-sized businesses, including:

bCentral Customer Manager, an online lead management service for small businesses
Great Plains Siebel Front Office, a co- branded and integrated solution for upper mid-market and medium enterprise customers
eEnterprise Field Service for medium enterprise customers in the high-tech industries
Solomon Service Series for medium-market customers in the HVAC and construction industries.

As a Microsoft Solution Partner Cleverex Systems provides a full spectrum of services on this new product, including analysis, implementation and support. More about Microsoft CRM.

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